I’m rarely at a loss for words. That’s changed during this, um, “time” we’re in. Know what I mean? Since last spring, whenever the topic of, er, “this situation” arises in conversation with clients and colleagues, I find myself grasping for the right – polite -- term to use. In my mind’s eye I can … Continue reading What Do We Call It?
Disruption, Transformation and especially Innovation: words that should elicit goosebumps reduced to nickel notions. As marketers and communicators, we spent the last few decades tossing these terms like confetti in order to glorify minimal, incremental upgrades and to flog feel-good platitudes. I’ve spent as much time trying to convince clients and colleagues to reserve usage … Continue reading Disruption: I Finally Get It!
Look for new ways to engage and “touch” audiences and communities. Ironically, that’s more important now than ever.
Nearly every year since 1994 I've scribbled out a Christmas card that attempts to convey my situation and mindset at the time. Planning begins in the early fall, and I typically go through several complete iterations, along with hours of panic, hopelessness and renewed focus. Since 2006, Mary has served as partner and editor, and … Continue reading ART!: A Christmas Tradition
Every morning for the first few months I lived in New York City, I mapped out my destinations for the day. That might involve lunch with a friend at the Boat House in Central Park, followed by some reflection in Strawberry Fields or a peek into the Delacorte Theater during a rehearsal. If drinks were … Continue reading The Walking Man
My quest has been a challenging one: to inspire my colleagues and clients to become better storytellers. Over the past few years, I've coached and cajoled peers, clients and executive teams to respect the essence -- and the power -- of real storytelling. I want them to become better communicators by becoming better storytellers. I … Continue reading Storytelling in Business: It Should be a Little Scary